Frequently Asked Questions

How do I know which size will fit me best?

The size guide serves as a general guideline for helping you find your correct size fit. Please bear in mind our silhouettes do vary in fitting – so please always check the description. If you have any questions regarding a fit of a garment please whatsapp or email customer care before purchasing.

How long will it take to receive my order?

All orders are dispatched within 24-48 hours.

Once your order is on its way, you can expect delivery within 2 to 4 business days. In rare cases, due to public holidays, weather conditions, or limited transportation access in certain areas, delivery may take a little longer.

What is your return/exchange policy?

You may initiate a return within 7 days of delivery. Please note that returns requested after this period will not be accepted. Do look into out Shipping and Returns Policy for more details.

How do i care for my Ellure garments?

Each Ellure garment have their own care instructions. The details which are mentioned in the description.